Work with Us

Job title:  Advice Session Supervisor In this role you will work alongside paid and volunteer advisers and support them as they provide generalist advice to clients, including advice about financial confidence, welfare benefits, debt, housing, employment, immigration, discrimination and other areas of public and social welfare law. You will manage and supervise advice sessions held

Job title:  Generalist Adviser In this role you will be working alongside volunteer advisers, and be responsible for providing generalist advice to clients, including advice about financial confidence, welfare benefits, debt, housing, employment, immigration, discrimination and other areas of public and social welfare law. Location:        London Borough of Richmond Upon Thames - hybrid working

Job title:  Service Delivery Manager You will take overall responsibility for the delivery of our generalist advice services across several channels including face to face, outreach, telephone and email. This includes ensuring we have sufficient resources to cover our commitments and ensuring training opportunities are available to maintain good quality of advice standards. You will

Job title:  Office Manager Location:      The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues. Salary:          £25,792 - £32,240 depending on ability to

Job title:  IT and infrastructure lead Do you have experience of providing IT support and a proven ability to problem solve? Would you thrive as part of an organisation that is helping the community when it is needed the most? Our service is in demand more than ever before and we are looking for an

Job title: Advice worker - households in hardship We are pleased to offer you an exciting opportunity to join our advice team at Citizens Advice Richmond.  In response to the cost-of-living crisis, Richmond Council are funding us to deliver an advice project that supports residents with financial issues. This is a 12- month project.  Location:       

Job title:  Generalist Adviser - Support for Ukrainians Job Description : This role includes supporting Ukrainians:• who have joined family members under the ‘Ukrainian Family Scheme’, and• who are living with host families under the ‘Homes for Ukraine’ scheme, and• who were resident in UK before February 2022 and are seeking to retain/extend their immigration status.